How do I install the Gmail Add-on?

Follow the steps below to install our Gmail Add-on.

Note: If you are using G Suite, you may choose to do a domain-wide install of the Gmail add-on. To do so, follow the instructions here instead.

  1. Open the G Suite Marketplace page for our Gmail Add-on.

    Installing the Gmail add-on
    Installing the Gmail add-on.
  2. Click the INSTALL button. This will trigger a confirmation dialog.

    Add-ons tab on the Settings page
    Permission to install.
  3. Click the CONTINUE button. This will trigger an account picker.

    Add-ons tab on the Settings page
    Sign on to Google.
  4. Click the account you wish to use and the add-on should now be installed!

    Open any email within Gmail to see the add-on. The add-on is only displayed when looking at a specific email. It is not shown when looking at a folder of emails (ie. the Inbox or Sent folders).

    Note: If you're using Gmail on the desktop, you might need close the Gmail tab/window and open it again otherwise the newly installed add-on will not appear.

    On the web version of Gmail, add-ons appear on the right side of the screen. Click on the shopping cart icon to open the add-on.

    Where to find add-ons on web version of Gmail
    Where to find add-ons on web version of Gmail.

    On the mobile version of Gmail, add-ons appear at the bottom of the email so you'll need to scroll all the way down to the bottom to see it. Click on the shopping cart icon to open the add-on.

    Where to find add-ons on mobile version of Gmail
    Where to find add-ons on mobile version of Gmail.
  5. Complete setup by clicking the ACTIVATE button in the add-on.

    Final add-on configuration step
    Add-on activation step.

    A new window will open that asks you to login to your Google account on merchantmail.app. Click on the name of your Google account to proceed.

    Note: If have trouble during the activation step, then try again after opening your browser in incognito mode (also known as private browsing in some browsers) and logging into Gmail.

  6. All done!

    At this point, you should be able to start using the add-on. The image below shows a properly configured add-on.

    A fully-configured Merchant Mail add-on
    A fully-configured add-on.