Canceling orders

To cancel an order, open the More Actions menu when looking at order details.

More actions menu on order details
More actions menu on order details.

Click on Cancel Order. You'll be asked to provide a reason for cancellation and you'll be given the option to restock items (if any items in the order have inventory tracking enabled) or refund payments (depending on financial status of the order).

Cancel Order
Cancel order.

Follow the instructions on screen to complete order cancellation.